iPOD battery, Phone Battery, Camera Batteries
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| Question: |
Are the batteries new? |
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Yes! We sell only brand new batteries. We do not sell refurnished batteries.
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| Question: |
What if I cannot find my battery on your site? |
| Answer: |
If you cannot find what you are looking, please feel free to e-mail us at jill@batteriesonthego.com or call us Toll Free at 1-877-610-9978. We are available Monday – Friday, 10:00 AM to 5:00 PM (EST). We carry a large selection of hard to find batteries and are always adding new products.
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| Question: |
What does mAH mean? |
| Answer: |
Milli-Ampers per hour. It measures the power of the battery. The more mAH the more talk time/stand by time you get. The more mAH the heavier the battery.
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| Question: |
How do you accept payment? |
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We accept MasterCard, Visa, Discover, American Express, and Pay Pal. The checkout process through our website keeps your information encrypted and secure via a valid SSL certificate. All funds must be in US dollars.
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| Question: |
Do you charge sales tax? |
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We charge a 6.5% sales tax on packages shipped to Florida only. This will be added during checkout if the ship to destination is Florida.
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| Question: |
What are your shipping costs? |
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NONE. Free shipping on all of our orders. Please allow approximately 5 to 7 business days for delivery.
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| Question: |
How can I view the status of my order? |
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Go to www.usps.com or www.hongkongpost.com and enter your tracking number to track your purchase location.
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| Question: |
How do I take care of my battery? |
| Answer: |
Do not over charge! Charging over a 24-hour period is not recommended. Avoid extreme heat and cold. Keep connections clean and of course, always avoid water.
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